Front Desk Receptionist

The Joint Chiropractic; Chapel Hill (NC); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Bonus opportunities

Part-time scheduling

Supportive team environment

Opportunities for professional growth

Job summary

The Joint Chiropractic in Chapel Hill, NC is seeking a part-time Front Desk Wellness Coordinator to join our in-person team. You will greet patients, manage check-ins, schedule appointments, and educate members on available options.

This role emphasizes strong customer service and clear communication with patients and staff. The position offers a part-time, in-person schedule with bonus opportunities based on performance.

Qualifications

• 1+ year of sales experience required.
• 2+ years of customer service experience preferred.
• Front desk, receptionist, healthcare, wellness, or administrative experience preferred.
• Comfortable using phone systems, scheduling software, electronic records, and point-of-sale systems.
• Confident discussing services, memberships, and packages with patients.
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment.
• Dependable, professional, positive and team-oriented.

Responsibilities

• Greet patients and members upon arrival and complete check-in procedures.
• Answer incoming phone calls and respond to electronic messages promptly and professionally.
• Schedule, confirm, and manage appointments using clinic scheduling systems.
• Process payments and support point-of-sale functions.
• Educate patients on available membership and package options.
• Support patient retention and clinic sales goals.
• Maintain accurate records and complete basic reporting tasks.
• Provide general administrative and front desk support to ensure smooth daily clinic operations.
• Help create a welcoming, efficient, and professional patient experience.

Skills

Sales experience

Customer service

Interpersonal communication

Front desk

Administrative tasks

Job description

Front Desk Wellness Coordinator – Chapel Hill, NC

$15-$18/hour Based on Experience + Bonus | Part-Time | In-Person

We are seeking an organized, personable, and detail-oriented Front Desk Wellness Coordinator to join our Durham team. This position is ideal for someone who enjoys working directly with patients, providing excellent customer service, and contributing to a positive, professional wellness environment.

Key Responsibilities

• Greet patients and members upon arrival and complete check-in procedures
• Answer incoming phone calls and respond to electronic messages in a timely and professional manner
• Schedule, confirm, and manage appointments using clinic scheduling systems
• Process payments and support point-of-sale functions
• Educate patients on available membership and package options
• Support patient retention and clinic sales goals
• Maintain accurate records and complete basic reporting tasks
• Provide general administrative and front desk support to ensure smooth daily clinic operations
• Help create a welcoming, efficient, and professional patient experience

Compensation & Hours

• $15-$18 per hour, based on experience
• Bonus opportunities based on individual and clinic performance
• Approximately 25-32 hours per week
• Part-time, in-person position

Preferred Qualifications

• Strong customer service and interpersonal communication skills
• 1+ year of sales experience required
• 2+ years of customer service experience preferred
• Prior front desk, receptionist, healthcare, wellness, or administrative experience preferred
• Comfortable using phone systems, scheduling software, electronic records, and point-of-sale systems
• Confident discussing services, memberships, and packages with patients
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment
• Dependable, professional, positive, and team-oriented

Benefits

• Employee discount
• Part-time scheduling
• Bonus opportunities
• Supportive team environment
• Opportunities for professional growth and development

Job Type: Part-time
Work Location: In person - Chapel Hill, NC