Front Desk Receptionist

The Joint Chiropractic; Raleigh (NC); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Bonus opportunities

Part-time scheduling

Supportive team environment

Opportunities for professional growth

Job summary

The Joint Chiropractic is seeking a Front Desk Wellness Coordinator for the Raleigh/Durham area. This part-time, in-person role focuses on welcoming patients, handling check-ins, answering calls, and guiding appointments to support a positive clinic experience.

Ideal candidates will have strong customer service and sales experience, with comfort in discussing memberships and packages. The position offers bonus opportunities and a supportive team environment in a fast-paced wellness setting.

Qualifications

• Strong customer service and interpersonal communication skills.
• 1+ year of sales experience required.
• 2+ years of customer service experience preferred.
• Front desk, healthcare, wellness, or administrative experience preferred.

Responsibilities

• Greet patients and members upon arrival and complete check-in procedures
• Answer incoming phone calls and respond to electronic messages in a timely and professional manner
• Schedule, confirm, and manage appointments using clinic scheduling systems
• Process payments and support point-of-sale functions
• Educate patients on available membership and package options
• Support patient retention and clinic sales goals
• Maintain accurate records and complete basic reporting tasks
• Provide general administrative and front desk support to ensure smooth daily clinic operations
• Help create a welcoming, efficient, and professional patient experience

Skills

Customer service

Sales experience

Tools

Scheduling software

POS systems

Phone systems

Job description

Front Desk Wellness Coordinator – Raleigh, NC

$15–$18/hour Based On Experience + Bonus | Part-Time | In-Person

We are seeking an organized, personable, and detail-oriented Front Desk Wellness Coordinator to join our Durham team. This position is ideal for someone who enjoys working directly with patients, providing excellent customer service, and contributing to a positive, professional wellness environment.

Key Responsibilities

• Greet patients and members upon arrival and complete check-in procedures
• Answer incoming phone calls and respond to electronic messages in a timely and professional manner
• Schedule, confirm, and manage appointments using clinic scheduling systems
• Process payments and support point-of-sale functions
• Educate patients on available membership and package options
• Support patient retention and clinic sales goals
• Maintain accurate records and complete basic reporting tasks
• Provide general administrative and front desk support to ensure smooth daily clinic operations
• Help create a welcoming, efficient, and professional patient experience

Compensation & Hours

• $15–$18 per hour, based on experience
• Bonus opportunities based on individual and clinic performance
• Approximately 25–32 hours per week
• Part-time, in-person position

Preferred Qualifications

• Strong customer service and interpersonal communication skills
• 1+ year of sales experience required
• 2+ years of customer service experience preferred
• Prior front desk, receptionist, healthcare, wellness, or administrative experience preferred
• Comfortable using phone systems, scheduling software, electronic records, and point-of-sale systems
• Confident discussing services, memberships, and packages with patients
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment
• Dependable, professional, positive, and team-oriented

Benefits

• Employee discount
• Part-time scheduling
• Bonus opportunities
• Supportive team environment
• Opportunities for professional growth and development

Job Type: Part-time
Work Location: In person – Durham, NC