Front Desk Coordinator

The Joint Chiropractic; Santee (CA); On-site; USD 19,320 - 27,517; Part time

Job summary

The Joint Chiropractic in Santee, California is seeking a part-time Wellness Coordinator to join our team. The role involves providing excellent service to our members and patients while striving to meet sales goals and gain memberships.

Applicants should have strong sales experience, a high school diploma, and excellent communication skills. This position offers a starting salary of $17/hr plus bonus opportunities. Join us in promoting health and wellness in a rewarding environment!

Qualifications

• At least one year of previous sales experience required.
• Willingness to learn and grow in the role.
• Ability to stand and/or sit for long periods and lift up to 50 pounds.

Responsibilities

• Providing excellent services to members and patients.
• Gaining memberships to meet sales goals.
• Greeting members and checking them in to see the Chiropractor.

Skills

Sales experience

Customer service orientation

Communication skills

Phone and computer skills

Ability to multitask

Education

High school diploma or equivalent (GED)

Tools

Point of sale software

Job description

Overview

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. We provide world-class service to every one of our patients and would like for you to join a caring team. Let us turn that passion for health and wellness and love of helping people into a rewarding career.

Part Time: Saturdays and Sundays
Salary: Starting $17/hr DOE + BONUS

What we are looking for in YOU and YOUR skillset

• Driven to climb the company ladder
• Possess a winning attitude
• Have a high school diploma or equivalent (GED)
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Have strong phone and computer skills
• Have at least one year of previous sales experience
• Participate in marketing/sales opportunities to help attract new patients into our clinics
• Be able to prioritize and perform multiple tasks
• Educate patients on wellness offerings and services
• Share personal chiropractic experience and stories
• Work cohesively with others in a fun and fast-paced environment
• Have a strong customer service orientation and be able to communicate effectively with members and patients
• Manage the flow of patients through the clinic in an organized manner

Essential Responsibilities

• Providing excellent services to members and patients
• The Wellness Coordinator’s primary responsibility is to gain memberships in order to meet sales goals. BONUS POTENTIAL!
• Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor
• Answering phone calls
• Re-engaging inactive members
• Staying updated on membership options, packages and promotions
• Recognizing and supporting team goals and creating and maintaining positive relationships with team members
• Maintain the cleanliness of the clinic and organization of workspace
• Confident in presenting and selling memberships and visit packages
• Keeping management apprised of member concerns and following manager's policies, procedures and direction
• Willingness to learn and grow
• Accepting constructive criticism in a positive manner and using it as a learning tool
• Able to stand and/or sit for long periods of time
• Able to lift up to 50 pounds
• Upholding core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY