Front Desk Coordinator

The Joint Chiropractic; Boulder (CO); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Career growth opportunities

Bonus potential

Job summary

The Joint Chiropractic in Boulder, Colorado is seeking a dedicated Front Desk Coordinator to enhance patient experiences and support clinic operations. This role involves greeting patients, managing appointments, and promoting wellness plans. Ideal candidates should possess customer service experience, strong communication skills, and a positive, energetic attitude. Benefits include a starting pay of $17 per hour plus bonus, and opportunities for career advancement within the network.

Qualifications

• Minimum one year of customer service and sales experience preferred.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Energetic, motivated, and confident in a goal-driven environment.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently.

Skills

Customer service

Sales experience

Multitasking

Positive attitude

Education

High school diploma or equivalent

Job description

Position Summary

We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you’re passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.

Key Responsibilities

• Greet and check in patients, providing a friendly and professional first impression
• Manage the flow of patients through the clinic in a timely, organized manner
• Present and sell wellness plans and membership packages confidently and accurately
• Support the clinic’s sales goals by converting new and returning patients into members
• Answer phone calls and assist with appointment scheduling and patient inquiries
• Re-engage inactive members and maintain up-to-date patient records using POS software
• Assist with clinic marketing efforts and community outreach
• Maintain a clean, organized front desk and clinic environment
• Collaborate with team members and chiropractors to ensure a positive patient experience

Qualifications

• High school diploma or equivalent required
• Minimum one year of customer service and sales experience preferred
• Strong phone, computer, and multitasking skills
• Energetic, motivated, and confident in a goal-driven environment
• Positive attitude with a team-oriented mindset
• Must be able to stand/sit for long periods and lift up to 50 pounds
• Office management or marketing experience is a plus

Compensation and Benefits

• Starting pay: $17per hour + Bonus
• Opportunities for career growth within The Joint network