Front Desk Receptionist

MedQuest; Asheville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

MedQuest Associates is seeking a Front Desk Receptionist who will be the first point of contact for patients and visitors in a leading diagnostic imaging facility. This role involves welcoming patients, managing appointments, and performing various front office duties in a fast-paced healthcare setting. The position offers opportunities for career advancement and a supportive work environment with competitive salary and benefits.

Benefits

Competitive salary package

Health, Dental, and Vision insurance

Health Savings Account

Life insurance

401(k) retirement plan

Qualifications

• 0 - 2+ years of experience in Healthcare, customer support or hospitality field.
• Strong customer service background and focus.
• Professional written and verbal communication skills.

Responsibilities

• Serve as the initial point of contact for patients and visitors.
• Check patients in and schedule appointments.
• Answer telephone and route incoming calls.

Skills

Customer service

Communication

Multi-tasking

Education

High School Diploma or equivalent

Job description

Overview

Are you passionate about making a difference in the healthcare industry? At MedQuest Associates, we provide exceptional diagnostic imaging services that improve patient outcomes and enhance the quality of care. As a leading manager of outpatient diagnostic imaging facilities, we are constantly seeking talented and motivated individuals to join our dynamic team. If these attributes align with the job culture, you are seeking - then MedQuest Associates might be the right fit for you!

MedQuest Associates is looking for a Front Desk Receptionist

Responsibilities

In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary.

Qualifications

Education:

• High School Diploma or equivalent

Prior Experience:

• 0 - 2+ years of experience working in a Healthcare, customer support or hospitality field

Special Qualifications:

• Strong customer service background and focus
• Professional written and verbal communication skills
• Working knowledge and ability to perform accurately and efficiently on computer
• Demonstrated ability to multi-task
• Ability to work in a fast-paced environment

Preferred Skills/Experience:

• Experience working in a physician practice or other type of medical services office
• Knowledge of medical terminology
• Prior patient collections experience in a medical setting
• Medical records experience
• Bachelor’s Degree

Company Message

A career at MedQuest Associates will provide you with opportunities for career advancement, dedicated peer support, and continuing education. Our company is committed to providing our employees with the upmost positive work environment. Benefits offered include:

• Competitive salary package
• Health, Dental, and Vision insurance
• Health Savings Account
• Life insurance
• Short/Long term disability insurance
• 401(k) retirement plan

Patients, referring physicians, and healthcaresystems count on MedQuest, andwe’regrowing to meet the demand. A career withour teamincludeslimited or no weekend work,competitive salaries and benefits, andhybrid/remote opportunities based on role.To learn more, visitwww.MQImaging.com.