Medical Office Receptionist - Mountain Spine - FT - Days

LifePoint Health; Clyde (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider is seeking a front office receptionist in Clyde, North Carolina. In this dynamic role, you'll greet patients, manage check-in/out processes, and handle administrative duties, ensuring a smooth workflow in a busy medical office environment. Ideal candidates will have a high school diploma and experience in a medical front office setting.

Qualifications

• Medical front office experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Coordinates workflow and manages records of office activities.
• Completes all aspects of patient check-in/check-out process.
• Monitors and addresses all front office tasks in a timely manner.

Skills

Critical thinking skills

Decisive judgment

Ability to work in a stressful environment

Education

High School Diploma or equivalent

Job description

Greets visitors and communicates with patients and providers. Coordinates work flow and complies records of office activities. Completes all aspects of check-in/check-out process.

Enters and updates patient demographics and insurance information. Collects any copay/coinsurance balances for current visit and any outstanding balance from patients. Complete pre-appointment checklists and prepares accordingly. Places, answers, and directs phone calls and distributes messages. Including retrieval and distribution of answering service messages. Keeps office area neat and tidy.
Monitors and maintains log of needed office supplies. Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests. Monitors and addresses all front office task buckets in a timely manner. Schedule referrals for patients to be seen by other physicians/specialists as ordered. Send all records needed and notify patient as needed. Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers and Market director. Minimum Education
High School Diploma or equivalent - Preferred Minimum Work Experience
Medical front office experience preferred.
Knowledge of medical terminology preferred. Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.