Front Desk Receptionist

HENDRIX HEALTHCARE; Alabama; On-site; USD 28,000 - 40,000; Full time

Job summary

HENDRIX HEALTHCARE is seeking a professional Front Desk Receptionist to be the first point of contact for visitors and clients. You will manage front desk operations with efficiency and professionalism, handling administrative tasks and supporting office functions in a fast-paced environment.

The successful candidate will demonstrate excellent communication, strong organizational abilities, and proficiency with Google Workspace and Microsoft Office.

Qualifications

• Prior office management or administrative experience preferred.
• Experience with front desk operations and multi-line phones.
• Familiarity with Microsoft Office and Google Workspace.
• Bilingual skills are a plus to assist diverse clients.

Responsibilities

• Greet visitors and patients warmly to create a positive first impression.
• Manage multi-line phones, directing calls and taking messages.
• Schedule appointments and calendars using Google Workspace or Microsoft Office.
• Perform data entry and filing with accurate records.
• Handle email and phone correspondence professionally.
• Support clerical duties and organize files.
• Assist with bookkeeping using QuickBooks when needed.
• Provide customer support and address inquiries promptly.
• Maintain a clean reception area and welcoming environment.
• Coordinate with departments to facilitate smooth operations.

Skills

Customer service

Organization

Communication

Time management

Phone etiquette

Typing

Tools

Google Workspace

Microsoft Office

QuickBooks

Job description

Job Overview

We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and clients, managing front desk operations with efficiency and professionalism. This role requires excellent communication skills, strong organizational abilities, and proficiency with office management tools. The successful applicant will handle administrative tasks, support office functions, and provide exceptional customer service in a fast-paced environment.

Responsibilities

• Greet visitors and patients warmly, ensuring a positive first impression
• Manage multi-line phone systems, directing calls appropriately and taking detailed messages
• Schedule appointments and manage calendars using Google Workspace or Microsoft Office tools
• Perform data entry, filing, and maintain accurate records using computer literacy skills
• Handle correspondence via email and phone with professionalism and courtesy
• Assist with office management tasks such as proofreading documents, organizing files, and supporting clerical duties
• Support bookkeeping activities using QuickBooks or similar software when needed
• Provide customer support by addressing inquiries promptly and efficiently
• Maintain a clean and organized reception area to ensure a welcoming environment
• Coordinate with other departments to facilitate smooth office operations

Experience

• Prior office management or administrative experience preferred, including clerical work and customer service roles
• Experience with front desk operations, multi-line phone systems, and office software such as Microsoft Office and Google Workspace
• Bilingual skills are a plus to assist diverse client needs
• Familiarity with medical or dental receptionist duties, including calendar management and personal assistant responsibilities, is preferred
• Strong organizational skills, time management, typing proficiency, and attention to detail are essential for success in this role
• Independent ability to multi-task efficiently while maintaining professionalism and excellent phone etiquette