Customer Service/Parts

TRI-STATE HEAVY REPAIR LLC; New York (NY); On-site; USD 36,000 - 60,000; Full time

Job summary

TRI-STATE HEAVY REPAIR LLC in New York—onsite—seeks a professional Front Desk Receptionist to provide exceptional customer service, manage office operations, and keep daily functions running smoothly.

The ideal candidate will have strong administrative skills, proficiency with Microsoft Office and Google Workspace, experience with multi-line phones, data entry, and basic bookkeeping; bilingual abilities are a plus. This role offers an in-person work environment with a dynamic team.

Qualifications

• Experience in office management, clerical, or administrative support.
• Proficiency in Microsoft Office and Google Workspace.
• Experience with QuickBooks or similar bookkeeping software preferred.
• Strong organizational and multitasking abilities.
• Excellent customer service and phone etiquette.
• Bilingual abilities desirable for diverse clientele.
• Experience as medical/dental receptionist or personal assistant is a plus.
• Ability to manage multi-line phone systems and calendar scheduling.
• Knowledge of office equipment (fax, scanners, printers).
• Ability to work independently and collaboratively.

Responsibilities

• Greet visitors and manage multi-line phone systems.
• Schedule appointments and maintain calendars.
• Data entry, filing, and records maintenance.
• Handle correspondence, proofreading, and photocopying.
• Assist with bookkeeping tasks and invoicing.
• Maintain clean reception area.
• Provide in-person and phone customer support.
• Coordinate with team to ensure smooth operations.
• Operate office equipment (fax, scanner, printer).

Skills

Office management

Multitasking

Microsoft Office

Customer service

Data entry

Phone etiquette

Bilingual

Education

High school diploma

Tools

Google Workspace

QuickBooks

Job description

Job Description

Job Description

We are seeking a professional and organized Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service, managing office operations, and ensuring smooth daily functions. The ideal candidate will possess strong administrative skills, proficiency with office software, and excellent communication abilities. MUST HAVE EXPERIENCE IN THE FIELD. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.

Duties

• Greet visitors and clients in a courteous and professional manner
• Manage multi-line phone systems, screen calls, and direct inquiries appropriately
• Schedule appointments and manage calendar appointments add parts
• Perform data entry, filing, and maintain accurate records using Our software and other office management software
• Handle correspondence, proofread documents, and assist with administrative tasks such as photocopying and scanning
• Support office management activities including bookkeeping, billing, and basic bookkeeping tasks
• Maintain a clean and organized reception area
• Provide customer support via phone and in person, ensuring excellent phone etiquette and customer service standards
• Assist with clerical duties such as typing, proofreading, and document preparation
• Coordinate with team members to ensure efficient office operations and timely completion of tasks

Qualifications

• Proven experience in office management, clerical work, or administrative support roles
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace
• Experience with QuickBooks or similar bookkeeping software is preferred
• Excellent organizational skills with the ability to multitask effectively
• Strong typing skills and attention to detail for data entry and proofreading tasks
• Exceptional customer service skills with professional phone etiquette
• Bilingual abilities are highly desirable for serving diverse clientele
• Prior experience as a medical receptionist, dental receptionist, or personal assistant is a plus
• Ability to handle multi-line phone systems efficiently and manage calendar scheduling accurately
• Knowledge of office equipment operation including fax machines, scanners, and printers
• Demonstrated ability to work independently while maintaining a collaborative team approach

This position is ideal for candidates who thrive in fast-paced environments and are committed to delivering outstanding administrative support.

Work Location: In person