Receptionist

EmergencyMD; Anchorage (AK); On-site; USD 24,796; Full time

Job summary

A healthcare organization based in Anchorage, Alaska is seeking a Front Desk Receptionist to create a welcoming environment for clients and visitors. The role involves managing the front desk operations efficiently, including greeting visitors, answering calls, and maintaining the calendar. The ideal candidate will have strong organizational skills, excellent phone etiquette, and a commitment to outstanding customer service. A proactive attitude and the ability to handle sensitive information with discretion are essential for success in this position.

Qualifications

• Proven experience as a Front Desk Receptionist or similar role is preferred.
• Strong organizational skills with the ability to multitask effectively.
• Excellent customer service skills with a friendly demeanor.
• Familiarity with medical receptionist duties is a plus but not required.
• Ability to handle sensitive information discreetly.
• A proactive attitude with the ability to work independently or as part of a team.

Responsibilities

• Greet and assist visitors and clients in a courteous manner.
• Manage incoming calls, directing them to the appropriate personnel.
• Schedule appointments and maintain an organized calendar.
• Perform clerical duties such as filing and data entry.
• Provide customer support by addressing inquiries and resolving issues.
• Assist with administrative tasks to ensure smooth office operations.
• Maintain confidentiality of sensitive information.

Skills

Organizational skills

Customer service

Phone etiquette

Clerical skills

Attention to detail

Job description

Job Overview

We are seeking a professional and friendly Front Desk Receptionist. This role is essential in creating a welcoming environment for our clients and visitors. The ideal candidate will possess strong organizational skills, excellent phone etiquette, and a commitment to providing outstanding customer service. As the first point of contact, you will play a key role in managing the front desk operations efficiently.

Duties

• Greet and assist visitors and clients in a courteous manner.
• Manage incoming calls, directing them to the appropriate personnel while maintaining professional phone etiquette.
• Schedule appointments and maintain an organized calendar for staff members.
• Perform clerical duties such as filing, data entry, and maintaining office supplies.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Assist with administrative tasks as needed to ensure smooth office operations.
• Maintain confidentiality of sensitive information in accordance with company policies.

Requirements

• Proven experience as a Front Desk Receptionist or similar role is preferred.
• Strong organizational skills with the ability to multitask effectively.
• Excellent customer service skills with a friendly demeanor.
• Familiarity with medical receptionist duties is a plus but not required.
• Strong clerical skills and attention to detail.
• Ability to handle sensitive information discreetly.
• A proactive attitude with the ability to work independently or as part of a team.

Hours

• Monday- Friday: 7am-3pm, 10am-6pm, 11:30-7:30pm
• Some Saturdays: 8:30am- 4:30pm

Compensation

• $18.00/ Hour

If you are passionate about providing exceptional service and thrive in a dynamic environment, we encourage you to apply for this rewarding position.