Front Desk Concierge — Warm Welcome & Resident Support

Touchmark; Portland (OR); On-site; USD 27,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Education assistance

Bonus and retirement plans

Flexible Spending Accounts

On-Demand Pay

Employee Assistance Program

Supplemental insurance

Job summary

Touchmark in Portland, Oregon, is seeking a Front Desk Receptionist to warmly welcome visitors and direct inquiries. You will be a go-to person for residents, guests and staff, handling calls promptly and supporting daily operations with a professional demeanor.

The ideal candidate has at least one year of receptionist experience, a high school diploma, and strong multitasking, communication, and service skills. The role offers benefits and a competitive hourly wage.

Qualifications

• High school diploma or equivalent required.
• At least 1 year as receptionist/concierge in a busy setting.
• Strong multitasking and organizational skills.
• Excellent customer service and communication abilities.
• Ability to handle calls promptly and maintain a professional demeanor.

Responsibilities

• Warmly welcome and direct all incoming visitors and guests.
• Serve as a go-to person for residents, guests and team members with questions or assistance.
• Answer the telephone in a prompt manner.
• Monitor emergency pendants and pull cords; assist as security.
• Perform perimeter door checks and ensure front desk areas are clean.
• Deliver newspapers to residents and support daily operations.
• Maintain familiarity with residents and staff for smooth service.
• Utilize Microsoft Office and basic office equipment as needed.

Skills

Customer service

Multitasking

Phone etiquette

Phone handling

Guest interaction

Communication skills

Reliability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Touchmark in Portland, Oregon, is seeking a Front Desk Receptionist to warmly welcome visitors and direct inquiries. You will be a go-to person for residents, guests and staff, handling calls promptly and supporting daily operations with a professional demeanor.

The ideal candidate has at least one year of receptionist experience, a high school diploma, and strong multitasking, communication, and service skills. The role offers benefits and a competitive hourly wage.