Front Desk Receptionist

Boutique Recruiting; New York (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

PTO 15 days

Sick days 12

Holidays 9

401(k) 3% match

Job summary

Boutique Recruiting is seeking a Front Desk Receptionist for a medical setting in New York. You will greet patients, manage records, schedule appointments, and ensure HIPAA compliance. This on-site role runs 12:30 PM to 8:30 PM, with a salary around $50,000 per year DOE, plus benefits. Reliability and approachability are essential for success.

The position requires bilingual English/Spanish skills, a high school diploma, and 3–5+ years of receptionist experience in professional environments.

Qualifications

• Bilingual in English and Spanish.
• Work fully on-site from 12:30 PM - 8:30 PM.
• High School Diploma required; 3–5+ years receptionist experience.
• HIPAA compliance knowledge is preferred.

Responsibilities

• Greet patients and ensure smooth check-in.
• Manage electronic medical record systems and documentation.
• Assist patients with consent forms and appointment scheduling.
• Provide metro cards to patients and verify records match.
• Notify clinicians of patient arrivals.
• Call patients to remind them of upcoming appointments.
• Open or close the clinic depending on the shift.

Skills

Bilingual (English/Spanish)

HIPAA compliance

Customer service

Education

High School Diploma

Bachelor's degree (preferred)

Tools

Electronic Health Records (EHR)

CRM systems

Job description

Position Title: Front Desk Receptionist

The Front Desk Receptionist will manage various administrative tasks while providing exceptional customer service. This role is essential for creating a welcoming environment for patients in a medical setting. Candidates must be bilingual in English and Spanish, as communication with diverse patients is crucial. Professionalism and discretion in handling protected health information are required. The role involves maintaining a positive atmosphere even during slower periods, which may arise due to telehealth appointments. A strong commitment to reliability and approachability is necessary for success in this position.

Salary Range: $50,000 / Year DOE

Front Desk Receptionist Responsibilities

• Greet patients as they arrive and ensure a smooth check-in process
• Manage electronic medical record systems and documentation
• Assist patients with consent forms and appointment scheduling
• Provide metro cards to patients as needed and ensure it matches our records
• Notify clinicians of patient arrivals
• Call patients to remind them of upcoming appointments
• Open or close the clinic depending on the shift

Front Desk Receptionist Requirements

• Bilingual in English and Spanish
• Work fully on-site from 12:30 PM - 8:30 PM
• High school diploma is required
• 3-5+ years of experience as a receptionist in a professional environment, such as medical, legal, or financial services
• Knowledge of HIPAA compliance and confidentiality practices
• Bachelor's degree is preferred
• Experience in behavioral health services is preferred
• Experience with electronic health records or CRM systems is preferred

Benefits

• 15 PTO days per year
• 12 sick days per year
• 9 paid holidays per year
• 401(k) plan with a 3% company match