Front Desk Pro - Welcoming Visitors, Scheduling & Growth

Moodreact; Washington (District of Columbia); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on office and customer service

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Moodreact is seeking a friendly receptionist to welcome customers and visitors and to support daily front office operations. The role suits someone who enjoys interacting with people, staying organized, and maintaining a professional environment.

The position involves handling front desk inquiries, assisting with scheduling, and helping with mail, documents, and general office tasks while upholding a positive customer experience.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and approachable demeanor.
• Strong organizational and time management skills.
• Excellent attention to detail.
• Customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.

Responsibilities

• Serve as a primary point of contact for front desk inquiries.
• Assist customers and visitors with routine questions and requests.
• Maintain an organized and welcoming reception area.
• Assist with scheduling appointments and routine office activities.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain accurate visitor and customer information.
• Communicate customer questions and feedback to appropriate team members.
• Support team members with general administrative and customer service activities.
• Assist with organizing office materials and supplies.
• Help ensure front office activities run smoothly.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Organization

Time management

Attention to detail

Customer service

Phone etiquette

Reliability

Education

High school diploma

Job description

Moodreact is seeking a friendly receptionist to welcome customers and visitors and to support daily front office operations. The role suits someone who enjoys interacting with people, staying organized, and maintaining a professional environment.

The position involves handling front desk inquiries, assisting with scheduling, and helping with mail, documents, and general office tasks while upholding a positive customer experience.