Front Desk Representative

Moodreact; Washington (District of Columbia); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Paid training

Career growth

Professional development

Supportive team

Administrative experience

Growth opportunities

Employee recognition

Mentorship & coaching

Job summary

Moodreact in Washington, DC seeks a Front Desk Representative to greet visitors, answer calls, and support daily front office operations with a professional, client-focused approach.

You will maintain an organized reception area, assist with scheduling, manage visitor logs, and support administrative tasks while coordinating effectively with team members. This role offers training, growth, and a collaborative environment.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and interpersonal skills are essential.
• Professional and customer-focused attitude is required.
• Excellent organizational abilities are important.
• Strong attention to detail is necessary.
• Ability to manage multiple responsibilities.
• Reliable, adaptable, and self-motivated.
• Receptionist/office/customer service experience is a plus but not required.

Responsibilities

• Welcome customers and visitors professionally.
• Answer incoming calls and direct inquiries appropriately.
• Provide information regarding products, services, and office activities.
• Assist customers and visitors with routine questions and requests.
• Maintain a clean and organized reception area.
• Assist with scheduling and daily office activities.
• Maintain visitor logs and front desk records.
• Support administrative and customer service tasks.
• Communicate messages and requests accurately.
• Help ensure smooth front office operations.
• Participate in ongoing training and professional development.

Skills

Strong communication

Interpersonal skills

Organizational skills

Attention to detail

Multitasking

Reliability & adaptability

Customer service experience

Education

High school diploma or equivalent

Job description

About Us

Moodreactis a full-service maintenance company supporting homes and businesseswith expert electricians, appliance repair technicians, plumbers, andskilled general labor teams.We handle the tough jobs, the technicalwork, and the details others overlook—always with professionalism,safety, and efficiency in mind.

Job Summary

We are seeking a professional and welcoming Front Desk Representative to provide assistance to customers, visitors, and team members while supporting daily front office operations. This role is ideal for individuals who enjoy interacting with people and maintaining an organized workplace.

Responsibilities

• Welcome customers and visitors professionally.
• Answer incoming calls and direct inquiries appropriately.
• Provide information regarding products, services, and office activities.
• Assist customers and visitors with routine questions and requests.
• Maintain a clean and organized reception area.
• Assist with scheduling and daily office activities.
• Maintain visitor logs and front desk records.
• Support administrative and customer service tasks.
• Communicate messages and requests accurately.
• Help ensure smooth front office operations.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional and customer-focused attitude.
• Excellent organizational abilities.
• Strong attention to detail.
• Ability to manage multiple responsibilities.
• Reliable, adaptable, and self-motivated.
• Previous receptionist, office, retail, hospitality, or customer service experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on administrative experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching