Front Desk Pro: Welcoming Patients & Smooth Ops

East Georgia Medical & Surgical Associates; Statesboro (GA); On-site; USD 31,000 - 38,000; Full time

Job summary

East Georgia Medical & Surgical Associates is seeking a friendly Receptionist to greet patients and visitors, direct inquiries, and support front desk operations in a busy clinical setting. You will handle phones, schedule appointments, and perform routine clerical tasks with discretion and confidentiality.

In this on-site role, you’ll maintain an organized reception area, assist with special projects, and ensure professional, courteous service to patients and staff at all times.

Qualifications

• Strong verbal and written communication skills
• Ability to deliver friendly, professional service to patients and staff
• Excellent organizational and multitasking abilities

Responsibilities

• Greets and welcomes patients, visitors, and vendors, directing them to the appropriate person or department
• Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication
• Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary
• Performs general clerical duties, including filing, copying, and composing routine correspondence
• Maintains a clean and organized reception area to ensure a positive first impression
• Operates standard office equipment, such as copiers, fax machines, and computers
• Manages scheduling tasks, including appointment setting and meeting coordination, as needed
• Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs
• Assists with special projects and additional administrative tasks as assigned
• Maintains regular and reliable attendance and compliance with policies

Skills

Verbal communication

Written communication

Customer service

Organization

Tools

Microsoft Office Suite

Office equipment operation

Job description

East Georgia Medical & Surgical Associates is seeking a friendly Receptionist to greet patients and visitors, direct inquiries, and support front desk operations in a busy clinical setting. You will handle phones, schedule appointments, and perform routine clerical tasks with discretion and confidentiality.

In this on-site role, you’ll maintain an organized reception area, assist with special projects, and ensure professional, courteous service to patients and staff at all times.