Front Desk Pro - Tahoe Resort | Daily Pay

SmartRecruiters, Inc.; Kingsbury (NV); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Daily pay

FSAs

Tuition assistance

EAP

Pet insurance

Career growth

Community involvement

Job summary

Kingsbury of Tahoe (Stateline, NV) is hiring a Front Desk Agent to greet guests, check in/out, handle reservations, and resolve issues with a professional, friendly demeanor. You will coordinate with housekeeping and engineering to meet guest needs while maintaining brand standards.

The role requires basic math, cash handling, strong communication, and the ability to operate front desk systems in a fast-paced setting. Competitive hourly pay and benefits are provided.

Qualifications

• High school diploma or GED or equivalent required.
• Friendly, professional, guest-focused communication skills.
• Attention to detail in a fast-paced environment.
• Remain calm, courteous, and solution-oriented in busy times.
• Basic math and cash handling; balance transactions.
• Strong time management and multitasking abilities.
• Relable and punctual with exceptional guest service.
• Proficient with computers and property management systems.
• Knowledge of front desk operations and guest services.
• Understand guest privacy and service-excellence standards.
• Willing to learn and follow company systems and standards.

Responsibilities

• Greet guests, manage check-in/check-out, and assign accommodations.
• Answer inquiries, offer local recommendations, and follow up promptly.
• Resolve guest concerns to ensure satisfaction and recovery.
• Process payments, settle folios, and post charges accurately.
• Handle reservations, confirmations, and modifications efficiently.
• Communicate professionally via phone, email, text, and in person.
• Uphold standards reflecting the property's brand image.
• Coordinate with Housekeeping/Engineering to meet guest needs.
• Enter and track work orders and inspections in Asgard.
• Promote room upgrades and resort services with enthusiasm.

Skills

Guest-focused communication

Attention to detail

Calm under pressure

Cash handling

Time management

Reliability

Compute proficiency

Front desk operations

Privacy & security

Learning company systems

Education

High school diploma or GED

Tools

Asgard

Job description

Kingsbury of Tahoe (Stateline, NV) is hiring a Front Desk Agent to greet guests, check in/out, handle reservations, and resolve issues with a professional, friendly demeanor. You will coordinate with housekeeping and engineering to meet guest needs while maintaining brand standards.

The role requires basic math, cash handling, strong communication, and the ability to operate front desk systems in a fast-paced setting. Competitive hourly pay and benefits are provided.