Seasonal Front Desk: Guest Experience Pro

Equity LifeStyle Properties, Inc.; California; On-site; CAD 27,249 - 38,809; Part time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) employer match

Paid vacations

Paid holidays

Paid sick time

Job summary

Equity LifeStyle Properties, Inc. is hiring a Seasonal Front Desk Clerk in Lake Tahoe, California. This role requires exceptional customer service skills to enhance guest and resident experiences. Responsibilities include processing payments, responding to inquiries, and ensuring office efficiency. Candidates should have a high school diploma and at least 1 year of customer service experience. The position offers an estimated hourly wage of $17.50 and a comprehensive benefits package, including medical, dental, and a generous 401(k) match.

Qualifications

• Must have a high school diploma or equivalent experience.
• 1+ years of customer service experience required.
• Strong organizational skills and attention to detail are essential.
• Must be computer literate and able to learn new systems.

Responsibilities

• Provide exceptional customer service to guests and residents.
• Process payments and deposits efficiently.
• Run reports and submit maintenance requests.
• Communicate regularly with the Property Manager.
• Address customer satisfaction and problem-solving promptly.

Skills

Customer service skills

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Seasonal Front Desk in Lake Tahoe, California.

What You’ll Do

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your Job Will Include

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.
  
  

Experience & Skills You Need

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.
  
  

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Estimated Compensation For This Position In The States Of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT And WA Is

Hourly: $17.50 - $17.50

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.