Medical Office Practice Support Specialist - Full-Time

Bronson Methodist Hospital; Battle Creek (MI); On-site; USD 32,000 - 40,000; Full time

Job summary

Bronson Methodist Hospital in Battle Creek is seeking a Practice Support Assistant for full-time hours (80 per pay period) with a Monday–Friday 8:00am–4:30pm schedule. You will support front-desk operations, answer calls, check in patients, and coordinate appointment scheduling in a busy medical office.

In this role you will use MISYS/Tiger or similar practice management systems, maintain patient records, collect co-pays, and ensure accuracy and confidentiality across all patient information.

Qualifications

• High school diploma or GED with 3–6 months of related experience.
• Experience with medical insurance is highly preferred.
• Must have keyboarding and computer skills and professional communication while delivering excellent customer service.

Responsibilities

• Answer phones and greet patients, schedule appointments and manage check-in.
• Prepare and retrieve files, maintain accuracy in demographics and insurance information.
• Enter charges/payments in MISYS/Tiger or similar system and verify ICD-9/CPT codes as needed.
• Maintain patient confidentiality and provide high-quality service in a fast-paced office environment.

Skills

Keyboarding

Professional communication

Customer service

Organizational skills

Confidentiality

Education

High school diploma or GED

Tools

MISYS/Tiger

Electronic Health Records

Job description

Bronson Methodist Hospital in Battle Creek is seeking a Practice Support Assistant for full-time hours (80 per pay period) with a Monday–Friday 8:00am–4:30pm schedule. You will support front-desk operations, answer calls, check in patients, and coordinate appointment scheduling in a busy medical office.

In this role you will use MISYS/Tiger or similar practice management systems, maintain patient records, collect co-pays, and ensure accuracy and confidentiality across all patient information.