Patient Services Coordinator – Clinic Reception

Bronson Methodist Hospital; Portage (MI); On-site; USD 19,000 - 23,000; Full time

Job summary

Bronson Methodist Hospital's Bronson Primary Care Partners in Portage is seeking a Practice Support Assistant (Clinic Receptionist) for the E. Centre location. This full-time role involves front desk duties, scheduling, patient check-in, and basic office tasks in a busy clinic.

You will greet patients, verify demographics, process insurance info, enter charges in MISYS/Tiger, and support providers and staff while maintaining patient confidentiality and high-quality customer service.

Qualifications

• High school diploma or GED required with 3–6 months of related experience.
• Excellent customer service and professional communication skills.
• Proficiency with basic office software and practice management systems.

Responsibilities

• Answer phones, greet patients, and schedule appointments.
• Check-in patients, verify demographics and insurance information.
• Enter charges/payments into MISYS/Tiger system.
• Prepare encounter forms and maintain patient records.
• Maintain confidentiality and provide courteous service in a team setting.

Skills

Customer service

Keyboarding

Professional communication

Computer skills

Education

High school diploma or GED

Tools

MISYS/Tiger system

Electronic insurance verification

Job description

Bronson Methodist Hospital's Bronson Primary Care Partners in Portage is seeking a Practice Support Assistant (Clinic Receptionist) for the E. Centre location. This full-time role involves front desk duties, scheduling, patient check-in, and basic office tasks in a busy clinic.

You will greet patients, verify demographics, process insurance info, enter charges in MISYS/Tiger, and support providers and staff while maintaining patient confidentiality and high-quality customer service.