Front Desk & Pool Attendant — Flexible Schedule

Glass Court Swim and Fitness; Lombard (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Glass Court Swim and Fitness in Lombard, IL seeks a friendly front desk associate to welcome guests, answer questions, check members in, and assist with class bookings and tours. You will help maintain a clean, safe pool area and support general facility upkeep to ensure a welcoming environment.

The role emphasizes exceptional customer service, reliability, and teamwork. A high school diploma and basic computer skills are required, with First Aid/CPR training a plus.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or guest relations is preferred.
• A passion for fitness and health is a plus.
• Upbeat attitude, punctuality, and reliability are essential.
• Strong communication and problem-solving skills necessary.

Responsibilities

• Greet members, prospective members, and guests and provide exceptional customer service.
• Handle front desk activities, including answering phones and assisting callers.
• Check members into the system and assist with new member sign-ups.
• Book classes and court reservations; maintain rental logs.
• Maintain the pool and facility cleanliness and safety standards.
• Assist in operating the cafe when needed and monitor safety compliance.

Skills

Customer service

Front desk

Communication

Active listening

Service orientation

Coordination

Computer skills

Mathematics

Troubleshooting

Education

High school diploma or equivalent

Job description

Glass Court Swim and Fitness in Lombard, IL seeks a friendly front desk associate to welcome guests, answer questions, check members in, and assist with class bookings and tours. You will help maintain a clean, safe pool area and support general facility upkeep to ensure a welcoming environment.

The role emphasizes exceptional customer service, reliability, and teamwork. A high school diploma and basic computer skills are required, with First Aid/CPR training a plus.