Guest Experience & Pool Care Attendant

The Glass Court Club Inc; Lombard (IL); Vor Ort; USD 19.000 - 26.000; Vollzeit

Benefits dieser Stelle

Employee discounts

Flexible schedule

Zusammenfassung

The Glass Court Club Inc is seeking a guest-focused front desk and facilities assistant to welcome guests, manage check-ins, tours, payments, and class bookings, and keep the club clean and safe. You will also monitor pool area safety, assist with basic first aid as needed, and support cafe operations while maintaining excellent member service and a welcoming environment.

Ideal candidates have a high school diploma, customer service experience, a passion for fitness, and a reliable, upbeat

Qualifikationen

• High school diploma or equivalent.
• Experience in customer service or guest relations.
• A passion for fitness and health.
• Upbeat attitude and reliability are essential.
• Exceptional customer service skills; able to interact professionally.
• Strong listening and problem-solving abilities.
• Diplomacy in all interactions.

Aufgaben

• Greet members, guests and prospective members with excellent service.
• Handle front desk tasks: answer phones, check-ins, sign-ups, tours, payments, cancellations, and bookings.
• Maintain club cleanliness; clean bathrooms and common areas.
• Ensure safety and sanitation policies are followed; assist with basic first aid if needed.
• Assist with pool area maintenance and equipment checks.
• Support fitness program knowledge and customer service in the gym.

Kenntnisse

Customer service

Punctuality

Reliability

Communication

Empathy

Problem solving

Diplomacy

Ausbildung

High school diploma or equivalent

Jobbeschreibung

The Glass Court Club Inc is seeking a guest-focused front desk and facilities assistant to welcome guests, manage check-ins, tours, payments, and class bookings, and keep the club clean and safe. You will also monitor pool area safety, assist with basic first aid as needed, and support cafe operations while maintaining excellent member service and a welcoming environment.

Ideal candidates have a high school diploma, customer service experience, a passion for fitness, and a reliable, upbeat