Club Front Desk & Member Experience Associate

Fitness Formula Clubs; Chicago (IL); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Dental insurance

Vision insurance

Wellness resources

Employee discounts

401K match

Club access to all FFC locations

Discounts on Spa, Retail & Fitness

Job summary

Fitness Formula Clubs in Chicago invites a friendly Front Desk Attendant to join our Gold Coast club. You will greet members, check-in guests, and support the Membership Department while upholding our service standards.

This role emphasizes hospitality, safety, and proactive problem solving in a lively fitness environment. The position is part-time with shifts on Fridays 5-9pm, Saturdays 5-8pm, Sundays 5-8pm, offering $17.05 per hour and a range of benefits.

Qualifications

• Prior front desk or guest services experience preferred.
• Excellent verbal and written communication.
• Ability to balance cash drawer and handle payments accurately.

Responsibilities

• Greet members and guests; provide a welcoming environment.
• Check in members and guests at the club desk.
• Answer incoming calls professionally.
• Handle payments and balance cash drawer.
• Attend required meetings and keep front desk area clean and safe.

Skills

Customer service

Communication

Problem solving

Teamwork

Tools

POS system

Job description

Fitness Formula Clubs in Chicago invites a friendly Front Desk Attendant to join our Gold Coast club. You will greet members, check-in guests, and support the Membership Department while upholding our service standards.

This role emphasizes hospitality, safety, and proactive problem solving in a lively fitness environment. The position is part-time with shifts on Fridays 5-9pm, Saturdays 5-8pm, Sundays 5-8pm, offering $17.05 per hour and a range of benefits.