Patient Concierge & Front Desk Coordinator

LifeStance Health; North Easton (MA); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Disability insurance

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in North Easton, MA is seeking a Practice Coordinator to manage front office daily activities for our clinic, delivering quality service to patients and clinicians in person and via telehealth.

Responsibilities include patient check-in/out, scheduling, insurance verification, billing inquiries, and supporting clinicians with administrative tasks; a positive, collaborative work environment is emphasized.

Qualifications

• High School diploma or equivalent required.
• Associates or bachelor’s degree preferred.
• 1+ years in healthcare operations, customer service, or similar role preferred.

Responsibilities

• Create a positive work environment and support clinician engagement.
• Handle patient check-in/out and scheduling coordination.
• Assist with insurance verification and patient billing inquiries.
• Provide front desk support and manage telehealth access as needed.
• Coordinate with clinicians for patient questions and appointment accuracy.

Skills

Multitasking

Communication

Microsoft Office

EMRs

HIPAA

Teamwork

Education

High School or equivalent

Associates/Bachelor’s preferred

Tools

null

Job description

LifeStance Health in North Easton, MA is seeking a Practice Coordinator to manage front office daily activities for our clinic, delivering quality service to patients and clinicians in person and via telehealth.

Responsibilities include patient check-in/out, scheduling, insurance verification, billing inquiries, and supporting clinicians with administrative tasks; a positive, collaborative work environment is emphasized.