Front Desk Patient Services Specialist

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Watonga (OK); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Retirement plans

Team-based care environment

Job summary

Mercy Hospital St. Louis Critical Care Medicine Fellowship is seeking a Patient Service Representative to be the first contact for patients and visitors. The PSR will manage front desk operations and workflows to ensure a positive, seamless patient experience.

The role emphasizes strong communication, data entry, and confidentiality, with training provided for Clinic Core Front Desk duties and ongoing professional interactions with healthcare staff.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills essential for interacting with patients and staff.
• Proficiency in basic computer skills including data entry and word processing.

Responsibilities

• Serve as the first point of contact for patients and visitors, managing front desk operations and workflows.
• Maintain patient privacy and follow privacy policies.
• Provide courteous, professional service and address inquiries with tact and diplomacy.

Skills

Communication skills

Data entry

Customer service

Attention to detail

Confidentiality

Adaptability

Clinic Front Desk Training

Education

High school diploma

Job description

Mercy Hospital St. Louis Critical Care Medicine Fellowship is seeking a Patient Service Representative to be the first contact for patients and visitors. The PSR will manage front desk operations and workflows to ensure a positive, seamless patient experience.

The role emphasizes strong communication, data entry, and confidentiality, with training provided for Clinic Core Front Desk duties and ongoing professional interactions with healthcare staff.