Ortho Patient Services Specialist | Front Desk & Scheduling

Bon Secours; Franklin (VA); On-site; USD 23,000 - 34,000; Full time

Job summary

Bon Secours in Franklin, VA is seeking a Patient Services Representative at Southampton Orthopedic & Sports Medicine Center 1. You are the first point of contact for patients, handling registration, demographics, insurance cards and patient identification, and scheduling appointments.

The role includes explaining financial options, updating medical records, processing admissions, verifying benefits, collecting payments and assisting with referrals and online scheduling.

Qualifications

• Prior experience in patient registration/healthcare (preferred).
• Strong customer service and communication skills.
• Ability to verify demographics and insurance information.

Responsibilities

• Registers patients and verifies demographics and insurance information.
• Schedules appointments and manages patient flow; enters data into scheduling system.

Skills

Customer service

Communication

Scheduling

Payment collection

Registration

Cash handling

Education

High School Diploma or GED

Job description

Bon Secours in Franklin, VA is seeking a Patient Services Representative at Southampton Orthopedic & Sports Medicine Center 1. You are the first point of contact for patients, handling registration, demographics, insurance cards and patient identification, and scheduling appointments.

The role includes explaining financial options, updating medical records, processing admissions, verifying benefits, collecting payments and assisting with referrals and online scheduling.