Front Desk Patient Services Specialist

Intermountain Healthcare; Ogden (UT); On-site; USD 25,000 - 33,000; Full time

Job summary

Intermountain Health McKay-Dee Hospital in Ogden, UT is seeking a Patient Service Representative to be the first point of contact for patients. You will greet and check-in/out patients, verify information, and enter data into the EMR while delivering courteous, professional service.

The role supports appointments, scheduling, insurance verification, and guidance on financial assistance. Strong communication and basic computer skills are required to protect PHI.

Qualifications

• Six months of customer service experience preferred.
• Basic computer skills for data entry and word processing.
• Ability to protect privacy and PHI of patients and caregivers.

Responsibilities

• Greet and check-in/out patients in person or by phone.
• Verify and update patient demographics and insurance information.
• Document calls and interactions in the EMR accurately.

Skills

Customer service

Computer skills

Interpersonal communication

PHI privacy

Education

High school diploma or GED

Tools

EMR software

Job description

Intermountain Health McKay-Dee Hospital in Ogden, UT is seeking a Patient Service Representative to be the first point of contact for patients. You will greet and check-in/out patients, verify information, and enter data into the EMR while delivering courteous, professional service.

The role supports appointments, scheduling, insurance verification, and guidance on financial assistance. Strong communication and basic computer skills are required to protect PHI.