Front Desk & Patient Services Specialist

Elliot Health System; New Hampshire; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Tuition Reimbursement

403(b) Retirement Savings Plan

Job summary

Elliot Health System is seeking a front desk/clerical support professional for Briarwood Primary Care. The role handles patient greeting, registration, scheduling, payments, and basic charting in a busy primary care setting.

Responsibilities include verifying eligibility, coordinating referrals, authorizations, and ensuring accurate posting of charges. Strong MS Office skills and healthcare familiarity are preferred.

Qualifications

• High School Diploma or equivalent required.
• Experience in a health care setting preferred.
• Proficient in MS Office.

Responsibilities

• Greet and register patients; notify medical staff of arrival.
• Verify current address and insurance status.
• Follow procedures for writing referrals and scheduling referral appointments with specialists, hospital testing, and lab work.
• Complete prior authorization of testing per insurance requirements.
• Check out patients and collect payments; schedule follow-up or specialty appointments as needed.
• Maintain providers' schedules and confirm daily appointments.
• Assist in developing systems to improve patient registration and administrative efficiency.

Skills

Customer service

Phone etiquette

Scheduling appointments

Communication skills

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Elliot Health System is seeking a front desk/clerical support professional for Briarwood Primary Care. The role handles patient greeting, registration, scheduling, payments, and basic charting in a busy primary care setting.

Responsibilities include verifying eligibility, coordinating referrals, authorizations, and ensuring accurate posting of charges. Strong MS Office skills and healthcare familiarity are preferred.