Patient Service Representative - Briarwood - Full Time

20 Elliot Hospital of the City of Manchester; Manchester (NH); Sur place; USD 22 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision coverage

Short-term disability

Long-term disability

Life insurance

Tuition Reimbursement

403(b) Retirement Savings Plan

Competitive pay

Résumé du poste

Briarwood Primary Care, part of SolutionHealth, is seeking a friendly front desk representative to greet patients, register them, and manage appointments. You will verify addresses and insurance, assist with referrals, and collect payments in a busy, patient-centered clinic. Requires a High School Diploma or equivalent; healthcare experience preferred.

Proficiency with MS Office and strong communication are essential. Schedule is Monday through Friday, 8:00 a.m.

Qualifications

• High school diploma or equivalent required.
• Experience in a health care setting preferred.
• Proficient with MS Office applications.

Responsabilités

• Greet and register patients and notify staff of arrivals.
• Verify current address and insurance status.
• Schedule referrals, appointments, and testing as needed.
• Process prior authorizations and collect payments.
• Maintain provider schedules and optimize appointment flow.
• Assist in developing efficient registration systems.

Connaissances

Front desk

Customer service

MS Office

Formation

High School Diploma or equivalent

Outils

MS Office

Description du poste

Come work at the best place to give and receive care! Job Description: About Us

About Us

Briarwood Primary Care is comprised of two primary care providers and a nurse practitioner dedicated to Internal Medicine. Our providers offer preventative, diagnostic and chronic treatment of persons age eighteen and above.

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office.
• Collects payments and schedules follow up appointments or specialty appointments as appropriate.
• If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments.
• Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients.
• Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A

Software/Hardware

Proficient in MS Office.

What Elliot Health System Has to Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more!

Work Shift

Monday to Friday 8a-5p and/or 8:15a-5:15p

Employment Equity Statement

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

Company Overview

SolutionHealth is an integrated health system uniquely focused on providing access to high-value primary and specialty care that meets the growing needs of the communities we serve. Together, Southern New Hampshire Health and Elliot Health System, the founding members of SolutionHealth, are committed to innovative models of care and collaboration that improve the health and well-being of more than half of million residents of our region.

Corporate Culture

We start with committing to do the right thing, for each patient, always.