Patient Access & Front Desk Specialist

20 Elliot Hospital of the City of Manchester; United States; On-site; USD 37,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Tuition Reimbursement

403(b) Retirement Savings Plan

Life insurance

Job summary

Elliot Health System is seeking an energetic hospital front desk assistant to greet and register patients, verify demographics and insurance, assist with scheduling, and handle basic billing tasks. This role supports efficient patient access and accurate record keeping across the clinic.

Responsibilities include communicating with staff, updating patient information, processing payments, and maintaining provider schedules to optimize daily operations. Strong MS Office skills are required.

Qualifications

• High School Diploma or equivalent required.
• Experience in health care setting preferred.
• Proficient in MS Office.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals.
• Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office.
• Collects payments and schedules follow up appointments or specialty appointments as appropriate.
• Maintains providers schedules, optimizing effective scheduling of appointments.

Skills

MS Office

Education

High School Diploma or equivalent

Job description

Elliot Health System is seeking an energetic hospital front desk assistant to greet and register patients, verify demographics and insurance, assist with scheduling, and handle basic billing tasks. This role supports efficient patient access and accurate record keeping across the clinic.

Responsibilities include communicating with staff, updating patient information, processing payments, and maintaining provider schedules to optimize daily operations. Strong MS Office skills are required.