Front Desk Patient Services Specialist

Talentify; Louisville (OH); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/dental/vision coverage

Company-matching 401(k) retirement

Life and disability insurance

Job summary

Talentify is seeking a Patient Service Specialist for our Louisville, OH outpatient physical therapy center. You will warmly greet patients, register them, and guide them through visits while coordinating their next appointment.

The role balances patient service with administrative duties at the front desk. The position requires a High School Diploma or GED, with preference for 1 year of front desk or healthcare experience.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointments at checkout.
• Schedule patient appointments in person and by phone.
• Maintain communication with attorneys, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Customer service

Scheduling

Phone communication

Education

High School Diploma or GED

Job description

Talentify is seeking a Patient Service Specialist for our Louisville, OH outpatient physical therapy center. You will warmly greet patients, register them, and guide them through visits while coordinating their next appointment.

The role balances patient service with administrative duties at the front desk. The position requires a High School Diploma or GED, with preference for 1 year of front desk or healthcare experience.