Front Desk Patient Service Specialist – PT Center

Talentify; Vienna (VA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Health, vision, and dental insurance

Job summary

Talentify is hiring a Patient Service Specialist in Vienna, VA. This full-time role at our outpatient physical therapy center focuses on patient check-in/check-out, appointment scheduling, and frontline administrative tasks. The position supports both patient care and center operations.

The ideal candidate has a high school diploma, at least 1 year of front desk or healthcare experience, and a customer-service mindset. Health-care experience and medical office familiarity are a plus.

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointment at checkout.
• Schedule patient appointments in person and by phone.
• Communicate with legal offices, insurers, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and perform insurance verifications/authorizations.

Skills

Front desk experience

Health care experience

Medical office experience

Education

High School Diploma/GED

Job description

Talentify is hiring a Patient Service Specialist in Vienna, VA. This full-time role at our outpatient physical therapy center focuses on patient check-in/check-out, appointment scheduling, and frontline administrative tasks. The position supports both patient care and center operations.

The ideal candidate has a high school diploma, at least 1 year of front desk or healthcare experience, and a customer-service mindset. Health-care experience and medical office familiarity are a plus.