Front Desk & Patient Services Coordinator

SCA Health; Poulsbo (WA); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k with company match

Paid time off

Life and disability insurance

Job summary

SCA Health in Poulsbo, Washington is seeking a friendly Front Desk Clerk to greet patients and visitors, verify demographics and insurance, and collect payments in a fast-paced ambulatory setting. You will answer phones, register patients, coordinate with medical and administrative teams, maintain a tidy lobby, and ensure accurate data entry and confidentiality for every encounter.

Preferred bilingual applicants; prior medical clerical experience and familiarity with medical software are a plus

Qualifications

• Two years medical clerical experience or similar
• Basic knowledge of Medical Terminology
• Basic computer skills and familiarity with medical software
• Strong communication skills and customer service focus

Responsibilities

• Greet and communicate with patients and visitors within the facility
• Answer incoming calls to the facility
• Register patients and verify identity, demographics, financial and insurance information
• Communicates with other business office and clinical departments
• Open mail and distribute
• Accept and record patient cost share payments
• Prepare and reconcile daily depositsMaintain clean and tidy lobby area
• Verify vendor and visitor sign in
• Patient chart preparation

Skills

Medical clerical experience

Basic computer skills

Strong communication skills

Bilingual preferred

Education

High school diploma or equivalent

Tools

Medical software

Job description

SCA Health in Poulsbo, Washington is seeking a friendly Front Desk Clerk to greet patients and visitors, verify demographics and insurance, and collect payments in a fast-paced ambulatory setting. You will answer phones, register patients, coordinate with medical and administrative teams, maintain a tidy lobby, and ensure accurate data entry and confidentiality for every encounter.

Preferred bilingual applicants; prior medical clerical experience and familiarity with medical software are a plus