Front Desk & Patient Services Coordinator

Pride Health; Bellingham (WA); On-site; USD 26,000 - 29,000; Full time

Job summary

Pride Health is seeking a Customer Service / Front Desk receptionist in Bellingham, WA. The role supports patient registration, data entry, phone answering, and general clerical tasks in a fast-paced environment.

Responsibilities include greeting patients, verifying information, handling inquiries, and maintaining HIPAA compliance while delivering professional service across locations as needed. Qualifications include a high school diploma and at least one year of customer service experience,

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of customer service experience required.
• Data entry, keyboarding, PC, or clerical experience preferred.
• Medical terminology knowledge is helpful but not required.
• Strong communication, organization, and multitasking skills.
• Ability to work in a fast-paced, high-volume environment.
• Flexible availability, including weekends, holidays, and overtime as needed.
• Ability to stand/sit for extended periods and lift up to 25 lbs.

Responsibilities

• Greet and assist patients in a courteous, professional manner.
• Assist with kiosk sign-in and verify patient information.
• Handle customer inquiries and obtain patient orders when needed.
• Perform data entry, filing, faxing, mailing, and other clerical duties.
• Follow company policies, safety procedures, and HIPAA compliance requirements.
• Answer phones and resolve or appropriately report customer concerns.
• Stock office supplies and assist with special projects.
• Maintain a professional and organized work environment.

Skills

Customer service

Communication

Organization

Multitasking

Data entry

Education

High School Diploma

Tools

Data entry systems

Job description

Pride Health is seeking a Customer Service / Front Desk receptionist in Bellingham, WA. The role supports patient registration, data entry, phone answering, and general clerical tasks in a fast-paced environment.

Responsibilities include greeting patients, verifying information, handling inquiries, and maintaining HIPAA compliance while delivering professional service across locations as needed. Qualifications include a high school diploma and at least one year of customer service experience,