Front Desk & Patient Services Coordinator

Motion Physical Therapy Group; Plainedge (NY); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Medical, dental, vision insurance

Sick leave/STD/LTD insurance

Generous PTO

401(k) Employer Matching

Life Insurance

Parental Perks

Job summary

Motion PT Group in Bethpage, NY is seeking a Patient Services Representative to join our front desk team. You will manage check-ins and scheduling, assist referrals, and contribute to a friendly patient experience.

This full-time role offers a competitive hourly wage of $19 plus benefits and a supportive, patient-centered culture within the Confluent Health family. You will verify insurance, process authorizations, maintain accurate EMR records, and uphold HIPAA standards while delivering

Qualifications

• High School Diploma or GED required.
• Basic office and customer service skills required.
• Previous experience in a similar role is desirable but not required.

Responsibilities

• Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service.
• Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care.
• Maintain accurate patient records by registering new patients, updating information in the EMR system, and preparing necessary documents.
• Answer calls, assist patients, and uphold HIPAA compliance to ensure a welcoming healthcare experience.

Skills

Customer service

Front desk operations

Phone handling

Education

High School Diploma/GED

Tools

EMR system

Job description

Motion PT Group in Bethpage, NY is seeking a Patient Services Representative to join our front desk team. You will manage check-ins and scheduling, assist referrals, and contribute to a friendly patient experience.

This full-time role offers a competitive hourly wage of $19 plus benefits and a supportive, patient-centered culture within the Confluent Health family. You will verify insurance, process authorizations, maintain accurate EMR records, and uphold HIPAA standards while delivering