Patient Services Representative

MOTION PT Group; Town of Fishkill (NY); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

Generous PTO

401(k) Employer Matching

Free Life Insurance

Parental Perks

Job summary

A healthcare provider in Fishkill is seeking a Patient Services Representative to manage front desk operations and ensure exceptional customer service. Responsibilities include appointment scheduling, insurance verification, and maintaining patient records in the EMR system. Candidates should have a High School Diploma/GED and basic office skills. The position offers a competitive salary, medical benefits, and a supportive work culture focused on employee well-being. Join to be part of a team empowering patients to get back to what moves them.

Qualifications

• High School Diploma/GED is required.
• Basic office and customer service skills are necessary.
• Previous experience in a similar role is desired but not required.

Responsibilities

• Manage front desk operations including patient check-in/out.
• Verify insurance, process authorizations, and collect payments.
• Maintain accurate patient records in the EMR system.
• Answer phone calls and assist patients while ensuring HIPAA compliance.

Skills

Basic office skills

Customer service skills

Education

High School Diploma/GED

Job description

Patient Services Representative

Join to apply for the Patient Services Representative role at MOTION PT Group.

Job Location: 400 Westage Business Center Drive Ste 107 Fishkill, NY (Dutchess County; outpatient clinic)

(Mon - Fri; 40 hours per week. Will further discuss work schedule during interview.)

Salary: $19.00/hour (commensurate with experience)

How MOTION PT Group Supports You

• Competitive salary Employee-centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks!
• And more!

Responsibilities

• Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
• Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
• Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

Qualifications

• High School Diploma/GED required
• Basic office and customer service skills
• Previous experience in a similar role desired but not required

About Us

Motion PT Group is a member of the Confluent Health family of companies, we’re more than just physical and occupational therapists - we're movement makers. Experience what it takes to empower patients to get back to what moves them.

Confluent Health and Motion Physical Therapy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Confluent Health and Motion Physical Therapy complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.