Front Desk & Patient Services Coordinator

Qualderm; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health coverage

Generous 401(k) plan

Paid time off (PTO)

Life insurance

Disability protection

Wellness plans

Employee assistance program (EAP)

Employee discounts

Referral bonus program

Job summary

QualDerm Partners is seeking a Front Office Receptionist to ensure accurate patient registration and efficient front desk operations at our North Hills Dermatology location in Pittsburgh, PA. You will verify insurance coverage and assist patients with questions, using our Practice Management System (EMR) to maintain records and schedules.

The role emphasizes outstanding customer service, timely problem-solving, and collaboration with physicians and staff to support smooth clinic operations and

Qualifications

• Customer service experience in a healthcare setting.
• Experience handling patient registrations and scheduling.
• Familiarity with medical insurance verification processes.

Responsibilities

• Greet patients and manage front desk interactions.
• Register patients in the EMR and verify information.
• Schedule appointments and notify patients of changes.
• Verify insurance eligibility and collect copays at check-in/out.
• Maintain reception area and support clinic operations.

Skills

Customer service

Healthcare office experience

EMR systems

Scheduling

Education

High School Diploma

Associate degree preferred

Tools

Practice Management System (EMR)

Job description

QualDerm Partners is seeking a Front Office Receptionist to ensure accurate patient registration and efficient front desk operations at our North Hills Dermatology location in Pittsburgh, PA. You will verify insurance coverage and assist patients with questions, using our Practice Management System (EMR) to maintain records and schedules.

The role emphasizes outstanding customer service, timely problem-solving, and collaboration with physicians and staff to support smooth clinic operations and