Dermatology Front Desk & Patient Concierge

QualDerm Partners; McCandless (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Health Coverage

401(k) Plan

Paid Time Off

Life Insurance

Disability Protection

Wellness Plans

EAP

Employee Discounts

Referral Bonus

Job summary

QualDerm Partners is seeking a Front Office Receptionist for North Hills Center for Dermatology in Pittsburgh, PA. You will register patients, verify insurance, and coordinate scheduling while delivering excellent customer service in a fast-paced dermatology office.

Responsibilities include EMR data entry, collecting copays, maintaining confidentiality, and supporting clinic operations. A High School Diploma is required and an Associate's degree is preferred; 1 year healthcare office experience

Qualifications

• High School Diploma required; Associates Degree preferred.
• 1 year customer service experience in health care office preferred.
• Welcomes patients and visitors; handles inquiries professionally.

Responsibilities

• Greet patients and visitors in person or by phone.
• Enter patient information in EMR/Practice Management System.
• Verify insurance coverage and determine payer type; notify Billing if needed.
• Schedule appointments and manage patient flow to maximize efficiency.
• Collect copays and balances at check-in/out; maintain confidentiality of information.
• Keep reception area clean and organized; respond to inquiries promptly.

Skills

Customer service

Communication

Phone etiquette

Attention to detail

Multitasking

Education

High School Diploma

Associates Degree

Tools

EMR

Practice Management System

Job description

QualDerm Partners is seeking a Front Office Receptionist for North Hills Center for Dermatology in Pittsburgh, PA. You will register patients, verify insurance, and coordinate scheduling while delivering excellent customer service in a fast-paced dermatology office.

Responsibilities include EMR data entry, collecting copays, maintaining confidentiality, and supporting clinic operations. A High School Diploma is required and an Associate's degree is preferred; 1 year healthcare office experience