Front Desk & Patient Services Coordinator

Fccinc; Piedmont, Northern (CA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Fccinc in Piedmont, MO, is seeking a full-time Receptionist to greet patients, schedule appointments, and maintain records and accounts. The role requires professionalism at the front desk and accurate data entry.

You will answer phones, check in patients, collect fees, manage mail, and support the Office Manager while ensuring compliance with standards and regulations. A high school diploma and clerical experience are preferred.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in clerical duties and receptionist tasks is preferred.

Responsibilities

• Welcome and greet patients and visitors, in person or on the telephone; answering or referring inquiries.
• Register/check-in patients for scheduled appointments and update patient charts.
• Keep appointments on schedule by notifying the provider of the patient's arrival.
• Answer telephones promptly and ensure lines are covered at all times.
• Ensure voicemails are checked and returned when necessary.
• Manage the inactive patient reports weekly.
• Schedule appointments and make adjustments as needed.
• Maintain patient accounts by obtaining, recording, and updating information.

Skills

Clerical experience

Customer service

Education

High school diploma or equivalent

Job description

Fccinc in Piedmont, MO, is seeking a full-time Receptionist to greet patients, schedule appointments, and maintain records and accounts. The role requires professionalism at the front desk and accurate data entry.

You will answer phones, check in patients, collect fees, manage mail, and support the Office Manager while ensuring compliance with standards and regulations. A high school diploma and clerical experience are preferred.