Patient Experience Coordinator — Medical Front Desk

FCC Behavioral Health; Poplar Bluff (MO); On-site; USD 32,000 - 38,000; Full time

Job summary

FCC Behavioral Health in Poplar Bluff, MO is seeking a full-time Receptionist at the Poplar Bluff Psychiatry facility to greet patients, schedule appointments, and maintain records. The role emphasizes accurate clerical work and courteous communication in a healthcare setting.

The position requires a high school diploma or equivalent and experience in clerical or receptionist duties. Responsibilities include check-ins, phone coverage, payments, mail handling, and adherence to clinic policies and

Qualifications

• Minimum high school diploma or equivalent.
• Experience in clerical functioning and receptionist duties, preferred.

Responsibilities

• Welcome and greet patients and visitors, in person or on the telephone; answering or referring inquiries.
• Register/check-in patients for scheduled appointments and update patient charts as needed.
• Keep appointments on schedule by notifying the provider of patient arrival.
• Answer telephones promptly and ensure lines are covered at all times.
• Manage patient accounts by obtaining, recording, and updating personal and financial information.
• Collect fees for services and handle deposits.
• Maintain and distribute mail and communicate important information to the Office Manager.
• Ensure compliance with clinic standards and regulations.

Skills

Clerical experience

Receptionist duties

Education

High school diploma or equivalent

Job description

FCC Behavioral Health in Poplar Bluff, MO is seeking a full-time Receptionist at the Poplar Bluff Psychiatry facility to greet patients, schedule appointments, and maintain records. The role emphasizes accurate clerical work and courteous communication in a healthcare setting.

The position requires a high school diploma or equivalent and experience in clerical or receptionist duties. Responsibilities include check-ins, phone coverage, payments, mail handling, and adherence to clinic policies and