Behavioral Health Front Desk Specialist

FCC Behavioral Health; Piedmont (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

FCC Behavioral Health in Piedmont, MO is seeking a Specialized Receptionist to greet clients, schedule appointments, check-in patients, and manage records. You will support the Clinical Manager and Treatment staff to keep the front desk running smoothly.

The role requires a high school diploma or equivalent, strong communication, and basic clerical skills; healthcare tech experience is a plus. You will handle calls, collect fees, and ensure compliance with agency standards.

Qualifications

• High School diploma or equivalent.
• Healthcare/behavioral health experience preferred.
• Healthcare technology experience preferred.
• Ability to perform basic clerical assistant needs.

Responsibilities

• Greet and assist clients and visitors at the front desk.
• Register/check-in patients for scheduled appointments and inform providers when ready.
• Manage and monitor office supplies and budget.
• Conduct Health and Safety drills and inspections as required.
• Communicate vital information to Clinical Manager/Program Director to support agency goals.
• Collect fees from patients for services rendered and prepare deposits.
• Maintain electronic medical records and ensure accuracy of patient information.
• Answer phones, take messages, and return voicemails as needed.

Skills

Clerical tasks

Customer service

Phone etiquette

Education

High School Diploma or equivalent

Job description

FCC Behavioral Health in Piedmont, MO is seeking a Specialized Receptionist to greet clients, schedule appointments, check-in patients, and manage records. You will support the Clinical Manager and Treatment staff to keep the front desk running smoothly.

The role requires a high school diploma or equivalent, strong communication, and basic clerical skills; healthcare tech experience is a plus. You will handle calls, collect fees, and ensure compliance with agency standards.