Patient Services Coordinator – Front Desk & Scheduling

JCMG; Jefferson City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

PTO 148 hours

401K match

Tuition reimbursement

MA training program

Job summary

JCMG in Jefferson City, MO is seeking a patient access specialist to check patients in and out, manage demographics and insurance records, and support scheduling and billing processes.

The role emphasizes friendly phone communication, accurate data handling, and adherence to safety and infection control protocols. A high school diploma or GED is required; at least one year of customer service experience, preferably in healthcare, is expected.

Qualifications

• High school diploma or GED is required.
• Minimum of one year experience in customer service, preferably six months receptionist experience in a healthcare setting.
• Experience with office equipment.

Responsibilities

• Check patients in and out for clinic visits.
• Maintain patient demographics and insurance records.
• Demonstrate knowledge of basic insurance and billing procedures.
• Perform routine duties related to scheduling, payments and co-pays.
• Perform secretarial duties in a timely and efficient manner.
• Ensure customer-friendly telephone communication.
• Provide appropriate safety and infection control measures.

Skills

Articulate

Phone communication

Education

High school diploma or GED

Tools

Office equipment

Job description

JCMG in Jefferson City, MO is seeking a patient access specialist to check patients in and out, manage demographics and insurance records, and support scheduling and billing processes.

The role emphasizes friendly phone communication, accurate data handling, and adherence to safety and infection control protocols. A high school diploma or GED is required; at least one year of customer service experience, preferably in healthcare, is expected.