Front Desk & Patient Services Coordinator

Granite State Physical Therapy; Concord (NH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical and Dental insurance

IRA retirement plan with company match

Generous PTO Policy

7 paid holidays

Employer covered Short-term, Long-term

AD&D insurance

Job summary

Granite State Physical Therapy is seeking a friendly Front Office Staff member for our Concord, NH location. You will manage daily front desk operations, assist patients, and support a team of therapists.

You will handle scheduling, check-in, insurance questions, and paperwork while maintaining a welcoming, efficient front desk experience. Ideal candidates are organized, dependable, and capable of working independently in a busy healthcare setting.

Qualifications

• High School Diploma or equivalent with business operations experience.
• Experience with scheduling, insurance billing, and data management.
• Strong customer service and office management skills.

Responsibilities

• Greet patients warmly and assist with check-in and scheduling.
• Explain clinic forms, policies, and insurance requirements.
• Collect co-pays and post payments accurately.
• Maintain patient charts and handle records/faxing.
• Support revenue cycle management and cross-train for RBC tasks.

Skills

Scheduling

Billing

Customer service

Office management

Data analysis

Education

High School Diploma

Job description

Granite State Physical Therapy is seeking a friendly Front Office Staff member for our Concord, NH location. You will manage daily front desk operations, assist patients, and support a team of therapists.

You will handle scheduling, check-in, insurance questions, and paperwork while maintaining a welcoming, efficient front desk experience. Ideal candidates are organized, dependable, and capable of working independently in a busy healthcare setting.