Front Desk Patient Service Specialist (Mon-Fri, No Weekends)

aah; Milwaukee (WI); Vor Ort; USD 28.000 - 41.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Health benefits

Educational assistance

Zusammenfassung

Aurora Medical Group, part of Advocate Health, is seeking a Patient Service Representative to support front desk operations and care teams at a Wisconsin location. You will handle scheduling, check-in/check-out, and billing tasks, ensuring accurate patient data and a compassionate patient experience.

Eligible benefits, 40 hours per week, Monday–Friday schedule, with no weekends or holidays, and front desk duties across multiple specialties. Prior customer service experience preferred.

Qualifikationen

• Excellent customer service skills.
• Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
• Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail.
• Training or experience in keyboarding/data entry with an emphasis on speed and accuracy.
• Excellent organizational skills.
• Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically.
• Ability to work in a fast paced environment with a strong attention to detail and accuracy.

Aufgaben

• Provide efficient, high-quality patient services and scheduling support.
• Ensure accurate entry of billing information at time of service and follow-up on missing information.
• Maintain accurate and timely medical records.

Kenntnisse

Customer service

Communication

Computer skills

Data entry

Organizational skills

Reading/writing instructions

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Aurora Medical Group, part of Advocate Health, is seeking a Patient Service Representative to support front desk operations and care teams at a Wisconsin location. You will handle scheduling, check-in/check-out, and billing tasks, ensuring accurate patient data and a compassionate patient experience.

Eligible benefits, 40 hours per week, Monday–Friday schedule, with no weekends or holidays, and front desk duties across multiple specialties. Prior customer service experience preferred.