Patient Registration/Front Desk - 1st Floor

The NeuroMedical Center; Baton Rouge, Northern (LA, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

The NeuroMedical Center Clinic is seeking a Patient Registration Clerk to warmly greet and register patients at the front desk, while monitoring provider schedules and supporting routine clerical tasks.

Responsibilities include collecting payments, updating EHR with patient data, and ensuring calm, organized patient flow. Minimum requirements: a high school diploma, 3 years medical office experience and 2 years in customer service.

Qualifications

• 3 years of medical office experience and 2 years of customer service experience.
• Microsoft Office knowledge preferred.
• Insurance knowledge & referral knowledge.
• Strong computer accuracy.
• Able to multitask and be assertive.
• Team-oriented work style.
• Equivalent combination of experience, training, and/or education approved by hiring personnel.

Responsibilities

• Greet visitors at the front desk, determine nature of business, and notify appropriate person of arrival.
• Greets and registers patients and assists with check-in as needed.
• Collect payments due at the time of service.
• Take photos for the EHR when needed.
• Compare patient insurance cards to entries in EHR and obtain necessary authorizations.
• Serve as liaison between patients and clinical areas while waiting.

Skills

Customer service

Medical office experience

Team-oriented

Multitasking

Computer accuracy

Education

High School Diploma or GED

Tools

Microsoft Office

EHR systems

Job description

Description

The NeuroMedical Center Clinic is looking for a Patient Registration Clerk to greet and receives patients, while monitoring provider schedules as primary functions, but also performs a variety of routine front desk clerical tasks.

TYPICAL POSITION DUTIES

(This list in not intended to be an exhaustive list of all duties required to be performed by the incumbent in this position. The content is subject to change at management’s discretion).

• Greet visitors at the front desk, determines the nature of business, and notifies appropriate person of their arrival.
• Greets and registers patients.
• Assist patients with check in as needed
• Collect any monies due at the time of service.
• Takes photo for EHR, if needed.
• Compare established patient insurance cards to what is entered in EHR.
• Obtain authorizations for services as required.
• Be the liaison between the patient and clinical areas when patients are waiting to be called to the back.
• Notifies clinical personnel of appointments that will be “arrived” after their scheduled times.
• Scan and/or index documents into Group Management system.
• Balances payments to daily reconciliation report.
• Assist in stocking work area with supplies
• Perform a variety of clerical duties pertinent to the department.
• Protect the confidentiality and security of health records and health information.
• Adhere to the Mission, Vision, and Values of The NeuroMedical Center Clinic.

Requirements

Education

• High School Diploma or G.E.D.

MINIMUM QUALIFICATIONS

• 3 years of medical office experience and 2 years of customer service experience
• Microsoft Office knowledge, preferred
• Insurance knowledge & referral knowledge
• Computer accuracy
• Multitasked and assertive
• Team-oriented
• Any equivalent combination of experience, training, and/or education approved by hiring personnel