Registration Clerk

The NeuroMedical Center; Baton Rouge (LA); On-site; USD 32,000 - 40,000; Full time

Job summary

The NeuroMedical Center is seeking a friendly front desk clerk to greet patients, register them, and coordinate with clinical staff. The role includes collecting payments, updating the EMR, and maintaining reception area tidiness while safeguarding health information.

Basic education is required, and prior medical office and customer service experience is a plus. Insurance and referral knowledge are preferred for this position in Baton Rouge, LA.

Qualifications

• Medical office experience is preferred.
• Two years of customer service experience is a plus.
• Insurance and referral knowledge is preferred.

Responsibilities

• Greet and register patients at the front desk.
• Notify appropriate person of arrival and assist with provider schedules.
• Collect payments due at the time of service.
• Update EMR with patient information and ensure accuracy.
• Act as liaison between patients and clinical areas while they wait.
• Assist patients picking up prescriptions.
• Maintain tidiness of front desk and reception area.
• Balance payments to reconciliation reports.
• Assist in stocking supplies and perform clerical duties.
• Protect confidentiality of health records and information.

Skills

Medical office experience

Customer service

Insurance knowledge

Referral knowledge

Education

High School Diploma or GED

Job description

General Summary of Duties

Greets and receives patients, while monitoring provider schedules as primary functions, but also performs a variety of routine front desk clerical tasks.

Position Duties

• Greet visitors at the front desk, determines the nature of business, and notifies appropriate person of their arrival.
• Greets and registers patients.
• Collect any monies due at the time of service.
• Update all required information in the EMR system.
• Be the liaison between the patient and clinical areas when patients are waiting to be called to the back.
• Assists patients who come to pick up prescriptions.
• Maintains tidiness of front desk workstations and reception area.
• Balances payments to reconciliation report.
• Assist in stocking work area with supplies.
• Perform a variety of clerical duties pertinent to the department.
• Protect the confidentiality and security of health records and health information.
• Adhere to the Mission, Vision, and Values of The NeuroMedical Center Clinic.

Requirements

Education

• High School Diploma or G.E.D.

Minimum Qualifications

• Medical office experience and 2 years of customer service experience a plus.
• Insurance knowledge & referral knowledge preferred.