Front Desk Patient Financial Services Specialist

bannerhealth; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Banner Health seeks a Front Desk Patient Financial Services Representative to coordinate patient flow, register patients, verify insurance, and collect outstanding balances. This role supports a fast-paced clinic environment across multiple locations and emphasizes compassionate customer service, accuracy, and compliance with policies.

The ideal candidate will have strong communication skills, familiarity with insurance processes, and the ability to work independently within established

Qualifications

• High school diploma or GED required.
• Experience in patient financial services or healthcare administration preferred.
• Strong interpersonal, oral, and written communication skills.

Responsibilities

• Register patients and collect necessary personal and insurance information.
• Verify insurance eligibility and benefits; obtain pre-certifications/referrals as needed.
• Collect patient liability and explain financial policies; provide financial guidance.

Education

High school diploma/GED

Job description

Banner Health seeks a Front Desk Patient Financial Services Representative to coordinate patient flow, register patients, verify insurance, and collect outstanding balances. This role supports a fast-paced clinic environment across multiple locations and emphasizes compassionate customer service, accuracy, and compliance with policies.

The ideal candidate will have strong communication skills, familiarity with insurance processes, and the ability to work independently within established