Front Desk - Patient Financial Services (Gastroenterology)

Banner Medical Group; Arizona; On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Weekly pay

Paid orientation

Flexible schedules (select positions)

Fewer Shifts

Pre-tax retirement

Job summary

Banner Staffing Services seeks a Front Desk Patient Financial Services Representative in Phoenix, AZ. The role coordinates patient flow by answering phones, scheduling appointments, collecting information, and validating insurance to maximize reimbursement while delivering excellent service.

The position requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.

Qualifications

• High school diploma or GED; equivalent working knowledge.
• 1+ year of experience in patient financial services, financial, collecting, or insurance processes.
• Ability to manage multiple tasks with minimal supervision.
• Strong interpersonal, oral, and written communication skills.
• Proficient in common office software (word processing, spreadsheets, databases).

Responsibilities

• Performs registration/check-in, data entry, provides intake forms and collects signatures.
• Verifies insurance eligibility and assists in obtaining pre-certifications, referrals, and authorizations.
• Calculates and collects patient liability; explains financial policies and available resources.
• Enters payments/charges and performs daily reconciliation; balances cash drawer and prepares deposits.
• Schedules office visits and procedures; maximizes reimbursement according to payor plan provisions.
• Maintains effective communication with patients, care teams, and external customers to resolve issues.

Skills

Interpersonal skills

Multitasking

Communication skills

Office software

Education

High school diploma

Tools

Office software suite

Job description

Banner Staffing Services seeks a Front Desk Patient Financial Services Representative in Phoenix, AZ. The role coordinates patient flow by answering phones, scheduling appointments, collecting information, and validating insurance to maximize reimbursement while delivering excellent service.

The position requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.