Front Desk Patient Experience Specialist

Scrmc; Mississippi; On-site; USD 19,000 - 28,000; Full time

Job summary

SCC OB/GYN - Ellisville is seeking a Patient Experience Specialist to deliver exceptional front-desk service, register patients, verify demographics in Epic, verify insurance, and collect payments including co-pays and deposits. You’ll schedule appointments and check-in/out for the Ellisville clinic, with potential assistance at other SCC OB/GYN locations.

The ideal candidate has strong communication, organizational, and confidentiality skills to ensure accurate records and a smooth daily

Qualifications

• Ability to read, write, and follow verbal and written instructions.
• Basic computer proficiency required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced clinic environment.

Responsibilities

• Schedule appointments; register and check-in/check-out patients.
• Verify demographics in Epic and verify insurance.
• Obtain required documentation and collect payments including co-pays and deposits.
• Post charges and payments accurately; manage cash drawer and balancing reports.
• Maintain patient documentation by scanning forms and signing documents as needed.
• Collaborate with team; maintain HIPAA compliance and patient confidentiality.
• Perform additional duties as assigned by management.

Skills

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

Customer service

Multitasking

Basic computer skills

Job description

SCC OB/GYN - Ellisville is seeking a Patient Experience Specialist to deliver exceptional front-desk service, register patients, verify demographics in Epic, verify insurance, and collect payments including co-pays and deposits. You’ll schedule appointments and check-in/out for the Ellisville clinic, with potential assistance at other SCC OB/GYN locations.

The ideal candidate has strong communication, organizational, and confidentiality skills to ensure accurate records and a smooth daily