Front Desk & Patient Experience Specialist

RiseMe; Eureka (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Healthcare plan

401(k) matching

Life & disability protection

Job summary

RiseMe is seeking a Patient Service Specialist to join our outpatient physical therapy center in Eureka, Missouri. You will greet patients, handle front-desk duties, and guide them through the visit, while supporting billing tasks and payer communications.

The role requires a high school diploma and preferred 1 year of front-desk experience or healthcare background. This is a full-time, on-site position with comprehensive benefits and a structured schedule.

Qualifications

• High School Diploma or GED required.
• 1 Year Front Desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit.
• Schedule patient appointments in person and via phone.
• Communicate with insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Front desk experience

Healthcare experience

Customer service

Insurance coordination

Education

High School Diploma or GED

Job description

RiseMe is seeking a Patient Service Specialist to join our outpatient physical therapy center in Eureka, Missouri. You will greet patients, handle front-desk duties, and guide them through the visit, while supporting billing tasks and payer communications.

The role requires a high school diploma and preferred 1 year of front-desk experience or healthcare background. This is a full-time, on-site position with comprehensive benefits and a structured schedule.