Patient Service Specialist

Select Medical; Lincoln (NE); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Generous PTO for work-life balance

Comprehensive medical plans

401(k) retirement plans

Mentorship and orientation programs

Job summary

A health care provider in Lincoln is seeking a Patient Service Specialist to enhance patient experiences at the front desk. This role involves greeting and registering patients, scheduling appointments, and communicating with various stakeholders like insurance companies. The ideal candidate will have a high school diploma and experience in customer service. This position offers competitive pay and comprehensive benefits, along with opportunities for professional development.

Qualifications

• High School Diploma or GED is required.
• 1 year of front desk experience is preferred.
• 1 year of scheduling experience is preferred.

Responsibilities

• Greet and register patients while providing information about their visit.
• Schedule patient appointments in person and via phone.
• Communicate regularly with attorney offices and insurance companies.
• Collect payments and manage insurance verifications.

Skills

Patient registration

Scheduling appointments

Communication with insurance companies

Customer service

Education

High School Diploma or GED

Job description

Position

Patient Service Specialist

Location

1535 NE Douglas Street, Lee's Summit, MO 64086

Type of Employment

Full-time

Schedule

Weekdays, Monday through Friday (8am-5pm)

Compensation

$17.00 - $20.00 per hour (based on experience)

About the role

When patients enter our outpatient physical therapy center in Lee's Summit, we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge &Refresh: Generous PTO to maintain a healthy work‑life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company‑matching 401(k) retirement plans as well as life and disability protection

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co‑pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum Qualifications

• High School Diploma or GED

Preferred Qualifications

• 1 Year Front Desk Experience
• 1 Year of Scheduling Experience

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Health Care Provider

Industries

Hospitals and Health Care