Front Desk & Patient Experience Specialist

Comprehensive-Prosthetics-; Champaign (IL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with matching

Employee assistance program

Training and growth

Job summary

Comprehensive Prosthetics & Orthotics is seeking a dependable Patient Services Coordinator for our Champaign clinic. This front office role focuses on creating a welcoming patient experience while managing appointments, documentation and daily administrative tasks.

The ideal candidate is organized, communicates professionally, and can balance multiple priorities in a busy clinic environment with a Monday–Friday day shift.

Qualifications

• High school diploma or equivalent and US work authorization.
• On-site Champaign clinic with Monday–Friday day shift.
• At least 1 year front desk, administrative or patient service experience.

Responsibilities

• Greet patients and visitors, assist check-in/registration, answer calls, and respond to routine questions.
• Schedule, confirm, and coordinate appointments with the clinical team to support patient flow.
• Enter/update patient demographics, verify insurance, and communicate financial responsibilities.
• Maintain organized patient records and support routine billing and administrative tasks.
• Communicate with referral sources and internal departments; support front office daily tasks.

Skills

Communication

Organization

Data entry

Customer service

Scheduling

Education

High school diploma

Tools

Electronic Health Records (EHR)

Scheduling software

Patient management systems

Job description

Comprehensive Prosthetics & Orthotics is seeking a dependable Patient Services Coordinator for our Champaign clinic. This front office role focuses on creating a welcoming patient experience while managing appointments, documentation and daily administrative tasks.

The ideal candidate is organized, communicates professionally, and can balance multiple priorities in a busy clinic environment with a Monday–Friday day shift.